Legal

Privacy Policy

How EnvLab collects, uses and protects your personal data when you visit our website, request a quotation or use our acoustic and noise measurement services.

Last updated: September 2026

Introduction

EnvLab (UAB Tyrimų Laboratorija) ("we", "us", "our") is an ISO/IEC 17025 accredited physical testing laboratory providing acoustic and noise measurement services across Latvia and Lithuania.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, submit an enquiry, request a quotation or use our services. We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

Data Controller

EnvLab (UAB Tyrimų Laboratorija) is the data controller responsible for the personal data you provide to us through this website or during the course of our services.

Phone+370 670 75 215 Emailinfo@envlab.lv

Personal Data We Collect

We may collect and process the following categories of personal data:

Contact and enquiry data

Your name, phone number, email address and any project details you provide when you submit a request for a quote, contact form or enquiry.

Project information

Information related to your acoustic or noise measurement project, including site addresses, building details, measurement requirements and supporting documentation you share with us.

Communication records

Records of correspondence between you and our specialists, including emails, phone communications and messages submitted through our website forms.

Technical and usage data

Information automatically collected when you visit our website, such as your IP address, browser type, device information, pages visited and approximate location. This data is used to maintain and improve website functionality and security.

How We Use Your Personal Data

We process your personal data for the following purposes and on the following legal bases:

Providing our services

To respond to your enquiries, prepare quotations, carry out acoustic and noise measurements and deliver measurement reports and documentation.

Communication

To communicate with you about your project, respond to questions and provide information about our services.

Legal and contractual obligations

To fulfil our contractual and legal obligations as an accredited testing laboratory, including maintaining measurement records and quality documentation.

Website operation and security

To operate, maintain and secure our website, monitor usage and prevent abuse or unauthorised access.

Business administration

For invoicing, accounting, project management and general business administration related to the services we provide.

Legal Bases for Processing

We rely on the following legal bases under the GDPR to process your personal data:

Consent

Where you have provided consent, for example when submitting a contact form or agreeing to be contacted about your enquiry. You may withdraw your consent at any time.

Contractual necessity

Where processing is necessary to take steps before entering into a contract or to perform a contract for services you have requested.

Legal obligation

Where processing is necessary to comply with applicable legal or regulatory obligations as an accredited laboratory.

Legitimate interests

Where processing is necessary for our legitimate business interests, such as website security, improving our services and general business administration, provided your rights and freedoms are not overridden.

International Data Transfers

Our services primarily operate within the European Union. Where your personal data is processed by third-party providers located outside the EU, we rely on appropriate safeguards such as Standard Contractual Clauses and applicable legal mechanisms to ensure your data is protected to a standard equivalent to that within the EU.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory and accreditation requirements. Project-related data, measurement records and documentation may be retained for longer periods where required by laboratory quality procedures or applicable law. Once data is no longer needed, it is securely deleted or anonymised.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure. These measures include access controls, encryption where applicable, secure data storage and regular review of our security practices. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Your Data Protection Rights

To exercise any of these rights, please contact us using the details provided in this policy. If you have a concern about how we handle your personal data, you have the right to lodge a complaint with the supervisory authority in your jurisdiction.

Under the GDPR, you have the following rights regarding your personal data:

Right of access

You may request a copy of the personal data we hold about you.

Right to rectification

You may request that we correct any inaccurate or incomplete personal data.

Right to erasure

You may request that we delete your personal data, subject to legal and contractual retention obligations.

Right to restrict processing

You may request that we restrict the processing of your personal data in certain circumstances.

Right to data portability

You may request that we transfer your personal data to another party in a structured, machine-readable format.

Right to object

You may object to the processing of your personal data based on legitimate interests or for direct marketing.

Right to withdraw consent

Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to operate effectively and to analyse how the site is used. Cookies are small files stored on your device that help us recognise you on return visits and improve your experience. You can control or disable cookies through your browser settings. For more details, please see our Cookie Policy.

Children's Data

Our services are intended for businesses, property owners, developers, contractors and other professional clients. We do not knowingly collect personal data from individuals under the age of 16. If you believe we have collected data from a minor, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or the services we provide. The most recent version will always be available on our website, with the effective date indicated below. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy, our data practices or wish to exercise your data protection rights, please contact us using the details below. We are committed to responding to your enquiries within a reasonable time.